What payment method do you accept?

A:We accept all main credit cards like VISA / MasterCard / American Express / Discover Card etc. Payments are processed *securely* through our trusted and verified merchant account by Authorize.net.You can see at all times at www.uggpromotion.com that our website is secured and encrypted by GeoTrust.Your order will be processed safely and securely.

 

Please note,because of the large amount of deceptive fraud on the Internet,we can only ship to the billing address that is listed with your credit card company.Attempts to have footwear shipped to address that is not on file with your credit card company  will result in a declined transaction

 

Is it a secure website?

Yes, this is a 100% secure website. You can see our site is encrypted by a 128 bit SSL global server certificate. All your information processed on our website are encrypted during transition.

Why does my payment fail?

First, please make sure your have enter your credit card information and billing information accurately. If it still fails, please check balance on your account or if it's expired. If failure still happens, please contact your bank to find out the reason and have it fixed, then come back to us and refinish the payment process. Sometimes, banks may temporally suspend your credit card.

How long does shipping take?

Shipping usually takes 5-7 working days or less to USA,Canada,Australia and most west european countries. And it might take a few more days, 7-10 business days, to other countries in the world.

How much does shipping cost?

Shipping fees varies according to the destination country of shipment. As to how it varies, pls check out Shipping & Delivery.

Do you provide a tracking # and where can i find it?

Yes. Tracking # is available in our tracking system when your order is shipped, within 24 hours of receipt of payment. Pls simply enter your order # in our tracking system, relevant status with tracking # will show up.

Will I get my shoes before Christmas?
We do not guarantee each customer will get there shoes before the holiday. We will try our best to get your shoes ship out from our third party distributor as fast as we can. Usually it takes 7 to 10 BUSINESS days to receive your shoes, but due to the holiday season shipping company will have high volume of mail to deliver and this may cause delay.